Transparency Policy
Last updated: April 15, 2025
Claimhavens is committed to operating openly and honestly. This Transparency Policy explains how we communicate with users, how decisions are made about content and services, and how we handle information that affects the people who use our platform at claimhavens.com. We believe that informed users are better served users, and this document reflects that belief in practical terms.
1. Who We Are
Claimhavens operates claimhavens.com, a journal-style publication focused on the fundamentals of drawing. We produce and curate editorial content intended to educate, inform, and engage readers with an interest in drawing practice. Our contact address for all transparency-related enquiries is help@claimhavens.com.
2. Our Editorial Principles
2.1 Independence
Editorial decisions, including which topics we cover, which perspectives we present, and how content is structured, are made independently of commercial relationships. Advertisers, sponsors, and partners do not direct or influence editorial content.
2.2 Accuracy
We make reasonable efforts to ensure that all published content is accurate at the time of publication. When errors are identified, we correct them promptly and, where the correction is material, we note that a correction has been made.
2.3 Corrections and Updates
Content on this site may be updated over time to reflect new information, improved understanding, or changes in best practice. Significant revisions to published articles will be noted within the content itself. Minor corrections such as spelling, grammar, or formatting may be made without notice.
3. Commercial Relationships
3.1 Sponsored Content
Any content that has been produced in exchange for payment, goods, services, or other consideration will be clearly labelled as sponsored, paid partnership, or equivalent. Sponsored content is held to the same factual standards as editorial content, but readers should be aware of the commercial relationship involved.
3.2 Affiliate Links
Some links within our content may be affiliate links, meaning we may receive a commission if you make a purchase through them. Where affiliate links are present in an article, this will be disclosed at the top of that article. The presence of an affiliate relationship does not influence our editorial recommendations.
3.3 Advertising
We may display third-party advertising on our platform. Advertisements are visually and editorially distinct from our content. We do not endorse the products or services advertised unless explicitly stated.
4. Data and Privacy
4.1 What We Collect
We collect information that users provide directly, such as when subscribing to a newsletter or contacting us, as well as technical data collected automatically through standard web technologies including cookies, server logs, and analytics tools. This data is used to operate, improve, and understand usage of our platform.
4.2 How We Use It
We use collected data to deliver and improve our services, to communicate with users who have requested communication, and to understand how our content is used. We do not sell personal data to third parties.
4.3 Third-Party Services
We use third-party services to help operate our platform, including analytics providers, email delivery services, and hosting infrastructure. These services may process data on our behalf. We select providers who maintain reasonable data protection standards.
4.4 Your Choices
Users may opt out of non-essential data collection where such options are made available, including through cookie preference controls. Users may also contact us directly at help@claimhavens.com to request information about data held, to request corrections, or to request deletion where applicable.
5. Artificial Intelligence and Automated Tools
We may use artificial intelligence or automated tools to assist in research, drafting, editing, or content organisation. Where AI tools have played a substantial role in producing a piece of content, we will note this within that content. Final editorial responsibility for all published material rests with our human editorial team.
6. Conflicts of Interest
We aim to identify and disclose any conflicts of interest that could reasonably affect how content is produced or presented. This includes financial interests, personal relationships, or prior affiliations relevant to a topic being covered. Where a conflict exists and disclosure is warranted, it will appear within the relevant content.
7. User-Generated Content
Where our platform accepts submissions, comments, or other user-generated content, we reserve the right to moderate, edit, or remove such content at our discretion. Moderation decisions are guided by our commitment to accuracy, respectful discourse, and the safety of our community. We do not alter the meaning of user submissions without consent.
8. Linking and Sources
Where we reference external sources, we aim to link to primary sources where they are publicly available. The inclusion of a link to an external site does not constitute an endorsement of that site or its content. We are not responsible for the content, accuracy, or availability of external sites.
9. Changes to This Policy
We may update this Transparency Policy from time to time. When we do, the date at the top of this page will be revised. Material changes will be communicated through a notice on our platform or by direct communication where appropriate. Continued use of our platform following any update constitutes acceptance of the revised policy.
10. Contact
If you have questions about this policy, wish to report a concern, or want to request information about how we operate, please contact us at help@claimhavens.com. We aim to respond to all enquiries within a reasonable timeframe.